CEU Electronic Theses and Dissertations, 2015
Author | Haljasmets, Karl |
---|---|
Title | Impact of e-government on the level of bureaucratic procedures to businesses and citizens |
Summary | In recent years many governments have adapted numerous e-government programs with the goal of making its state apparatus more effective. The means of information and communications technology (ICT) are seen as the future of delivering government services. However, the benefits of the e-government programs have put into question by several empirical studies. This paper explores the potential impact that the level of e-government should have to various bureaucratic regulations like the time spent dealing with the requirements of government regulations, time required to start a business, time to pay and prepare taxes and lastly, the number of visits required with tax officials. The results of the study suggest that although the level of e-government reduces the time to start a business, then in other cases the level of e-government does not have an effect on bureaucratic regulations or the influence is rather opposite than assumed. |
Supervisor | Kim, Youngmi; Karagiannis, Yannis |
Department | Public Policy MA |
Full text | https://www.etd.ceu.edu/2015/haljasmets_karl.pdf |
Visit the CEU Library.
© 2007-2021, Central European University