CEU Electronic Theses and Dissertations, 2017
| Author | Djakova, Ana |
|---|---|
| Title | Fintech in payments: Boosting consumer choice and tackling regulatory challenges |
| Summary | This thesis discusses the impact that innovation in payments industry creates on consumers and banks. We use data from several surveys to analyze how consumer preferences and behaviors have changed since the new payment options emerged. As consumers have more available choices, to pay faster and in a more convenient way, their preferences shift toward new payment methods. These results help us conclude that consumers have benefited from the innovations in the payments industry. We also analyze how banks are disrupted by the increased competition and how they respond to the new challenges. We find from several surveys and case studies, that banks no longer have the dominant position in the payments sector and that they have to invest in innovations to maintain competitive advantage. We conclude that retail banks have negative effect from the increased competition in the payments sector. Based on these results policymakers should take more initiatives to adapt financial regulations to the new market realities. |
| Supervisor | Baniak Andrzej |
| Department | Economics MA |
| Full text | https://www.etd.ceu.edu/2017/djakova_ana.pdf |
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