CEU eTD Collection (2019); Cretella, Lucia Caterina: The Digital Transformation Of MKB Bank And Its Journey

CEU Electronic Theses and Dissertations, 2019
Author Cretella, Lucia Caterina
Title The Digital Transformation Of MKB Bank And Its Journey
Summary The document describes the Transformation process that MKB Bank undertook between 2015 and 2018. The project had two major phases wherein the first one is process-centric, whereas the second phase was a more IT related part. Both are presented in detail, with particular regard to the author's experience in the latter part. Finally change management aspects and lessons learned are also presented as a reflection of the endeavour.
Supervisor Szilágyi, Péter
Department Economics MSc
Full texthttps://www.etd.ceu.edu/2019/cretella_lucia.pdf

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