CEU eTD Collection (2019); Füle, Lídia: Global TMS ACM BCP ERP Controllers Program Implementation

CEU Electronic Theses and Dissertations, 2019
Author Füle, Lídia
Title Global TMS ACM BCP ERP Controllers Program Implementation
Summary The intend of this project initiative was to explore how an existing process need to be enhanced further to provide the flawless execution in case of unexpected business discontinuity scenario.
The report covers an organization structure change with the phenomenon of shared service center (SSC) concept. The organization structure change asked for further process changes focusing on the automation, standardization, effective cost optimization with increased data quality with lower time need. A standard, highly automated and interface base operational system means reduced human intervention that leads into less knowledge expertise of the daily process. The key challenging point is how the organization reacts to an unexpected event that hazards the smooth execution. How the automatized system is being replaced with knowledgeable human resources?
Supervisor Norbert Kaposzta, Peter Szilagyi
Department Economics MSc
Full texthttps://www.etd.ceu.edu/2019/fule_lidia.pdf

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