CEU Electronic Theses and Dissertations, 2020
| Author | Csendes, Gerold |
|---|---|
| Title | Opening Hours Optimization |
| Summary | The following public report summarizes the author’s Capstone Project that was implemented as a part of MSc Business Analytics at Central European University, 2020. Client is a tank station chain in the CEE region, operating hundreds of stations internationally. The decision on setting the working hours had not been backed by data before this project. This may lead to inefficiencies if operation hours are not set in an optimal way. Cutting down on them may lead to lower operation costs, broadening them may generate more revenues. The author’s task was to clean and integrate several data sources, so all necessary data is available for the analysis. Then, as a part of a data exploratory process, customer purchasing patterns with explicit focus on their time component was explored and business could better see how their financial metrics change by the hour. Finally, a simulation framework was implemented to derive the optimal set of operation hours for the tank stations in a mid-scale town in Hungary. |
| Supervisor | Somos Eszter |
| Department | Economics MSc |
| Full text | https://www.etd.ceu.edu/2020/csendes_gerold.pdf |
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