CEU Electronic Theses and Dissertations, 2020
| Author | Saroyan, Manila |
|---|---|
| Title | Analysis of Customer Churn in SaaS |
| Summary | This project is an analysis of customer churn for a software product. This document summarizes the project's description, project background and my motivation, describes the product, states the key problem and project objectives, explains the method of approach, discusses challenges throughout the process and lessons learned. The summary also touches upon findings, conclusion, and future steps. |
| Supervisor | Somos, Eszter |
| Department | Economics MSc |
| Full text | https://www.etd.ceu.edu/2020/saroyan_manila.pdf |
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