CEU Electronic Theses and Dissertations, 2021
| Author | Vasileva, Evgeniia |
|---|---|
| Title | Tackling Fraud Disputes in Wholesale Telecom Market: What Can We Do? |
| Summary | Telecommunications have become an integral part of our lives and now it is difficult to imagine the modern world without telephone calls, text messaging, and the internet. The wholesale telecom market is an important part of the global telecommunications market, which has its own features and issues. Telecom fraud is one of these issues. First, this study investigates the reasons why the international traffic transit market is in such a vulnerable position for fraud. Subsequently, it examines the existing methods of fraud dispute resolution and critically assesses them. Finally, it suggests a way to tackle the issue of fraud disputes between the carriers. A combination of normative and empirical research methods is used to conduct the research. An analysis of the contracts of mobile network operators and international wholesale carriers shows that only some companies include fraud provisions in the contracts. However, even these fraud provisions are quite general and do not cover procedural issues. To obtain the empirical data about the business practices of international carriers in dealing with fraud issues, an interview with the head of the disputes settlement department at a medium-sized international carrier was carried out. The research results suggest that interconnection agreements can be the most efficient way to tackle the problem of fraud disputes. First, they are an integral part of the market since no company operates without signing a contract with its counterparty. Second, it would be possible to create a good business practice implementing the contracts. Third, establishing the fraud provisions in contracts allows the tackling of the problem of fraud disputes without changing the existing public law framework. |
| Supervisor | Soave, Tommaso |
| Department | Legal Studies LLM |
| Full text | https://www.etd.ceu.edu/2021/vasileva_evgeniia.pdf |
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