CEU eTD Collection (2023); Ja, Seng Moon: The Effect Of Facebook's Content Moderation On Hate Crime In Myanmar

CEU Electronic Theses and Dissertations, 2023
Author Ja, Seng Moon
Title The Effect Of Facebook's Content Moderation On Hate Crime In Myanmar
Summary This paper investigates the relationship between content moderation and hate crime. The growth of hate content on social media platforms, especially targeting vulnerable communities, is being called under scrutiny. Despite efforts by social media companies to censor such content, evidence of the effectiveness of such content moderation measures is limited. In the context of Facebook's content moderation efforts in Myanmar in 2018, this research investigates the causal relationship between online content moderation and real-world crimes. With the difference in different methods, the paper finds that the townships with a higher percentage of Facebook users increase hate incidents after content moderation. Townships with a higher percentage of Facebook users witnessed an 11.59% rise in hate incidents. The results suggest that content moderation alone may not be a comprehensive solution to combat hate crimes however social media still act as a space for the sharing of hate.
Supervisor Mats Koster
Department Economics MA
Full texthttps://www.etd.ceu.edu/2023/ja_seng-moon.pdf

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