CEU Electronic Theses and Dissertations, 2024
| Author | Williams, Corinne |
|---|---|
| Title | Using Customer Sentiment Analysis to Improve Customer Experience and Relations at UNIQA Insurance Group |
| Summary | project focused on using customer sentiment analysis to improve customer experience and relations at UNIQA Insurance Group in Austria |
| Supervisor | Zoltan Toth |
| Department | Economics MSc |
| Full text | https://www.etd.ceu.edu/2024/williams_corinne.pdf |
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